Welcome to ATTO’s Resource Library. Here you may access a comprehensive collection of guides, downloads, and tools meticulously curated to enhance your ATTO experience. From solution briefs and use cases to manuals and reference guide, find the information you need to optimize your workflow and achieve seamless integration with our solutions.
Select a Resource Type or a Product to begin:
The current sort appears below. SEARCH the sorted file listing using the search box (when each sort filter is set to “all”, all files are searched).
Resource Type:
Support
Product:
All
| Title | ||
|---|---|---|
|
ATTO Celerity Fibre Channel Host Adapter Troubleshooting Guide Celerity-Fibre-Channel-HBA-Troubleshooting |
This document describes troubleshooting techniques that can be used to identify and resolve issues associated with the ATTO Celerity Fibre Channel Host Adapter. | Download |
|
ATTO ExpressSAS SAS/SATA Host Adapter Troubleshooting Guide ExpressSAS HBA Troubleshooting |
This document describes troubleshooting techniques that can be used to identify and resolve issues associated with the ATTO ExpressSAS Host Adapter. | Download |
|
ATTO FastFrame Ethernet NICs Troubleshooting Guide FastFrame 10GbE NIC Troubleshooting |
This document describes troubleshooting techniques that can be used to identify and resolve issues associated with the ATTO FastFrame Family of Ethernet Adapters. | Download |
|
ATTO FibreBridge Fibre to SAS Bridge Troubleshooting Guide FibreBridge_6500-7500_Troubleshooting |
This document describes troubleshooting techniques that can be used to identify and resolve issues associated with the ATTO FibreBridge 6500/7500. | Download |
|
ATTO Technology Warranty Programs SalesBrief-ATTOTechnologyWarrantyProgram |
ATTO Technology, Inc. warranty and support programs enable solution providers to create a comprehensive service contract that better meets the end-user’s service-level agreement requirements. | Download |
|
ATTO ThunderLink FC Thunderbolt to Fibre Channel Troubleshooting Guide ATTO ThunderLink FC Troubleshooting |
This document describes troubleshooting techniques that can be used to identify and resolve issues associated with the ATTO ThunderLink FC. | Download |
|
ATTO ThunderLink Thunderbolt to SAS/SATA Troubleshooting Guide ATTO ThunderLink SAS Troubleshooting |
This document describes troubleshooting techniques that can be used to identify and resolve issues associated with the ATTO ThunderLink | Download |
|
ATTO XstreamCORE ET 8200 Troubleshooting Guide 8200-Troubleshooting |
This document describes troubleshooting techniques that can be used to identify and resolve issues associated with the ATTO XstreamCORE ET 8200. | Download |
|
ATTO Xtend SAN Software Troubleshooting Guide ATTO_Xtend SAN_Troubleshooting_Guide |
Xtend SAN is an iSCSI software initiator for macOS utilizing the iSCSI protocol to transmit information across Ethernet networks to iSCSI storage. It is a kernel-resident device driver that allows a Mac to function as an iSCSI client by using an existing network card (NIC) and the macOS network stack to emulate SCSI devices. | Download |
|
How to Lower Security Settings on an Apple Mac with M-Series Silicon TechBulletin-HowtoLowerSecuritySettingsMSeriesSilicon |
Apple M-Series Silicon products have a security setting that will disable third party kernel extension (kext) drivers by default. This setting needs to be changed within the Mac’s Startup Security utility to allow for third party kext drivers to be installed. The setting should be changed from “Full Security” to “Reduced Security” within the macOS Recovery Security Utility. | Download |
|
KEXT Driver Security Issues in macOS 11 TechBulletin-KEXTDriverSecurityIssueinMacOS11 |
This bulletin is to inform ATTO customers off a recent security change made within Apple’s macOS Big Sur 11.0 and Apple M1 silicon that effects third party kext drivers. This change effects ATTO ThunderLink, NIC, and HBA kext drivers. | Download |
|
Resolving Non-Responsive ATTO Thunderbolt Adapters ATTO_ThunderLink_Technical_Bulletin |
ATTO ThunderLink may become non-responsive but may still appear available within the macOS. This also may occur with an ATTO FastFrame NIC in a third-party Thunderbolt chassis. This only occurs when the ATTO product is connected to a Mac using Thunderbolt Route String 3 AND any additional Thunderbolt device is connected to the Mac on Route String 1. A reboot of the Mac or Thunderbolt device will clear the issue, but it is likely to occur again. | Download |
|
Work around Big Sur Gatekeeper for XtendSAN TechBulletin-WorkAroundBigSurGatekeeperforXtendSAN |
With the release of macOS Big Sur, Apple has deprecated the socket we use to plug the ATTO Xtend SAN virtual SCSI driver into their kernel. In the past, Apple allows the user to “allow” the use of the driver but this option is not available in Big Sur. | Download |